SUP Welfare Plan

Welcome to the SUP Benefits Plans

The Welfare Plan, SIU-PD Pension Plan and the Supplemental Benefit Plan are all Taft-Hartley Labor Management Trusts created, designed and maintained to service SUP members. You earn eligibility for these important and generous benefits by working under SUP contract. It takes 120 days of initial qualifying days to become eligible as a participant, and presently 60 days of continuing employment (within the eligibility period) to maintain benefits. Benefits are not only for members but also include qualifying spouses and legal dependents. These benefits are the product of many years of collective bargaining and the hard work of SUP members who generate the contributions that pay for it all.

Among the documents available here is the important Summary Plan Description of the SUP Welfare Plan and the SIU-PD Pension Plan, (links on the console to the right) which describes the benefits, the eligibility and how it all works. Following that there are some important forms and other documents. There are also forms available for the SUP 401(k) Plan, the SUP Money Purchase Pension Plan, and the Special Medical Pensioner's Benefit. If you have any questions call the Plan offices at 415-778-5490

Dear Participant: We are pleased to present SUP Welfare Plan's Summary Plan Description describing the benefits provided by the SUP Welfare Plan. The Plan was established in accordance with Collective Bargaining Agreements between the Sailors' Union of the Pacific and participating employers.

The Plan Description furnishes a brief description of the benefits to which you and your family are entitled, the rules governing these benefits, and the procedures that should be followed when making a claim. This booklet includes certain information concerning the administration of the Plan as required by the Employee Retirement Income Security Act of 1974. We urge you and your family to read this booklet thoroughly so that you will be familiar with the benefits of the Plan. We are pleased to present this booklet describing the benefits provided by the SUP Welfare Plan.

Kaiser Strike Update

Kaiser Management posted the following on its website:

"Our hospitals and emergency departments are open during the strike.

The strike is scheduled from October 4 at 6 a.m. through October 7 at 6 a.m. As a result of this strike, we may experience high call volumes resulting in longer than usual wait times.  We apologize for any inconvenience and appreciate your patience. We want to reassure you that your care is our top priority. We have contingency plans in place to help ensure you continue to receive safe, high-quality care during this period. Our hospitals and emergency departments will remain open during the strike and will be staffed by our physicians, trained and experienced managers and staff, and in some cases, we will augment with licensed and qualified contract staff. If you think you are having a medical or psychiatric emergency, call 911 or go to the nearest emergency department. We may need to reschedule certain non-urgent appointments and procedures. We will contact you in advance if necessary. There is no need to call or email your doctor’s office at this time.

Facility Impacts

Some of our medical offices, departments, and services are temporarily impacted during the strike. Before visiting one of our medical offices, please check your local facility pages for more information. 

See Kaiser Northern California Service Care Contacts and Facilities page Kaiser NorCal Updates here. 

See Kaiser Southern California Service Care Contacts and Facilities page Kaiser SoCal Updates here. 

See Kaiser Washington and Oregon Service Care Contacts and Facilites page Kaiser Seattle updates here.


Some of our outpatient pharmacies may be temporarily closed or operating with reduced hours during the strike.

Please use our mail-order delivery option for most convenient service. Get your medications in 5 to 7 business days with no shipping fee. 

To order your prescriptions for mail delivery:·      


Sign in to the KP App     

Call 1-888-218-6245 (TTY 711), 24 hours a day, 7 days a week

For new and urgent prescriptions needed during the strike, choose your nearest open Kaiser Permanente Pharmacy Click on the "pharmacy locator" button after signing on to the pharmacy page to search for pharmacies. For questions or assistance with your prescription, call 1-888-218-6245 (TTY 711) to speak to a pharmacy representative. Representatives will be available 7 days a week from 8 a.m. to 5 p.m.

Hospital pharmacies for inpatient care and critical infusion services will remain in operation. Note: During the strike, Kaiser Permanente will only be able to take credit card, debit card, and FSA card payments in our pharmacy locations.

Laboratory, radiology, and optical

Some of our laboratory, radiology, and optical locations may be temporarily closed or operating with reduced hours during the strike.  We encourage you to schedule an appointment online at  or using the KP mobile app should you need any of these services. If you have an urgent need for laboratory, radiology or optical services, please call our Appointment and Advice Call Center at 1-866-454-8855 (TTY 711), 24 hours a day, 7 days a week.

Routine Care

If you have a routine, non-emergency care issue, we are happy to help you find a convenient care option through or by phone at 1-866-454-8855 (TTY 711), 24 hours a day, 7 days a week.

Contact Member Services

If you have questions about the information provided here, please call Member Services, open 24 hours a day, 7 days a week (closed holidays). Note: Hold times could be longer than usual during a strike. We apologize for any inconvenience.  

English: 1-800-464-4000

Spanish: 1-800-788-0616

Chinese dialects: 1-800-757-7585

TTY: 711

If you would like medical advice, you may reach our Appointment and Advice Call Center at 1-866-454-8855 (TTY 711), 24 hours a day, 7 days a week.

We’re committed to bargaining in good faith with our unions until we reach a fair and equitable agreement to ensure Kaiser Permanente continues to attract and retain the best people in health care — and remains a best place to work and get care. It’s our responsibility to continue to balance taking care of our employees and being more affordable to our members."


(The pandemic protocols are no longer in full force and effect but the protocols remain here as reference and future guidance should it become necessary).

Like the Union, the SUP Welfare Plan and related trusts remain open on a limited basis, and subject to social distancing rules. For more detail see the related documents:

SUP Welfare Plan Social Distancing Protocol is here.

Seafarers' Medical Center Social Distancing Protocol is here.

SIU PD Benefit Plans Social Distancing Protocol is here.

American Rescue Plan Benefits

Here's a short summary of the benefits and how to access them.

Medicare Resources

SUP Pensioners and future pensioners should take care to understand the Medicare benefit generally available after age 65. There are many aspects of the program to understand. Among the most important is what Medicare doesn't pay for and how that can be covered. The U.S. government's official Medicare site is thorough and comprehensive and it can be accessed at

The Medicare Plans site is an excellent and comprehensive resource that is easy to navigate, covers the major questions, has updated costs, and doesn't try to sell you anything. It can be accessed at




July, 2021

June 2021 Welfare Notes